People Services Specialist

Posted 17 November 2021
Salary€36000 - €41000 per annum
LocationCork
Job type Contract
DisciplineBusiness Support
ReferenceBBBH495187_1637165674

Job description


Job Title: HR Coordinator (People Services Specialist)
Location: Cork/Remote
Summary:
Our Client Is looking for a new team member who is passionate about People, has a strong interest in customer service, and wants to join our collaborative team as a HR Coordinator to help drive the People Success activities.
Requirements:

  • Complete tasks in Workday (HR Software) ensuring accuracy and efficiency.
  • Maintain process documentation and stay informed on statutory and regulatory changes.
  • Support colleagues and collaborate with the larger People Services Team.
  • Answer and educate Employees on general questions on benefits, new employee on-boarding, HR programs/policy, etc.
  • Produce letters and contract addendum's for employment changes.
  • Administer benefit changes and run benefits reports for new Employees, Terminated Employees, Employees on Leave, etc.
  • Maintain employee files in accordance with our Record Management Policy.
  • Look for areas where knowledge gaps are present and create knowledge articles for the team and Employees.
  • Handle sensitive and highly personal information on a daily basis and maintain confidentiality.
  • Work independently on tasks and ensure targets are being met.
  • Answer questions related to various HR topics including employee relations, benefits, leave management and record keeping.
  • Keep abreast of current labour laws, regulations for the EMEA Region.
  • Provide support in Regional Languages when needed.
  • Collaborate with HR Business Partners, HR Generalists, Immigration Team, and/or line of business leadership as required.
  • Work remotely when needed with a great deal of autonomy.
  • Integrate effectively with other team members; seeking input/assistance as needed.
  • Assist with special projects as required
  • Process tasks and actions related to Terminations
  • Partner with Teams such as Facilities to coordinate collection of equipment/McAfee property after termination
  • Ensure files for Terminated Employees are updated in accordance with our Record Management Policy
  • Update Benefits Vendors of benefits changes related to Terminations
  • Complete Administrative functions


Requirements:

  • Desired 6 months of HR Operations/ HR Shared Services experience
  • Fluent in English, French, German, and Spanish (verbal and written). Must be fluent in at least two of the four languages.
  • Excellent Customer Service Skills.
  • Ability to work flexible hours if needed to meet critical deadlines.
  • Ability to handle stressful situations with grace and diplomacy and remain neutral in difficult employee relations issues.
  • Knowledge of Office 365 tools including Word, Excel, and Outlook.
  • Ability to meet deadlines and manage multiple priorities.
  • Self-motivated.
  • Ability to work independently as well as within a team without creating silos.
  • Organized with a high level of attention to detail.
  • Excellent planning, time management, communication, and interpersonal skills.
  • Ability to positively adapt to process, business or organizational changes.

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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.